Frequently Asked Questions

Helping you get your answers quicker

Entertainer Max is a subscription-based platform that offers members access to discount vouchers, including R50.00 value vouchers for various retailers and restaurants, as well as special offers like 2-for-1 movie tickets and discounted Showmax subscriptions.

Members must register and log into the Entertainer Max web portal using their unique membership details. After logging in, you can select a participating retailer, purchase a voucher of at least R120.00, and receive a R50.00 discount.

Members can purchase up to 5 x R50.00 discount vouchers per month. Additionally, you are limited to 2 purchases per month at any single participating retailer.

Vouchers must be redeemed within 48 hours of purchase. If not redeemed within this period, they will expire and cannot be refunded, credited, or exchanged.

No, only one voucher can be used per transaction at participating retailers. The voucher must be presented when placing your order.

Yes, Entertainer Max vouchers can be used in conjunction with other offers, coupons, or discounts.

Lost or stolen vouchers will not be replaced or refunded. It’s important to keep your voucher PIN secure.

No, vouchers are not redeemable for cash and cannot be exchanged or refunded once issued.

The subscription fee is payable monthly in arrears by way of a debit order. The platform reserves the right to adjust the subscription fee if necessary.

Yes, selected retailers may have specific terms and conditions that apply to the use of Entertainer Max vouchers. Members are responsible for reviewing and complying with these terms.

Vouchers can only be redeemed nationally within the borders of the Republic of South Africa at the selected participating retailers listed on the Entertainer Max platform.

The Nu Metro 2-for-1 movie offer allows members to buy one movie ticket and get the second ticket free at any Nu Metro outlet nationwide. The tickets will be sent to your phone as a digital PIN.

Yes, the 2-for-1 movie tickets are valid for 2D movies only and cannot be used for other Nu Metro offers, promotions, film festivals, Gold Class, Premiere Class, 3D films, or Twin Seats. Redemption is subject to seat availability.

The offer is limited to purchasing 2 movie tickets per month. The digital pins must be requested between Monday and Thursday from 08:00 – 16:30, and Friday from 08:00 – 15:00.

Yes, members can redeem their gift vouchers either online (if applicable to the specific retailer) or in-store, depending on the retailer’s terms and conditions.

Entertainer Max offers discounted Showmax subscriptions, such as paying for one month and receiving two additional months free. These are available for Showmax Entertainment on any device or combined with Premier League access on mobile only.

Members are limited to purchasing 2 Showmax vouchers within a 12-month cycle. Once redeemed, these vouchers cannot be refunded, exchanged for cash, or transferred to another Showmax account.

No, a user cannot redeem two vouchers for the same product within a single checkout session. However, if your existing Showmax subscription is within 30 days of ending, you can redeem a second voucher to extend your subscription.

If fraudulent activity is suspected, Entertainer Max reserves the right to cancel the voucher. Members should contact customer support immediately if they suspect any fraudulent activity involving their voucher.